Customer Service

Customer Service: (For Bike Only)

Assembly upon request. $8 labor fee needed. Free basic adjustment: Seat, handlebar, reflector, mud fender, etc.
Fine Tune Up upon request: Brakes and Derailleurs (front and rear). Bike store charges $50-$75 for this service, but we only ask $15 for 1st bike and $10 for each extra bike with bike purchasing, $25 for 1st bike and $20 for each extra bike without or after purchasing plus $7 per 10 one-way miles for on-site service.
Delivery is available for a small charge to cover our gas and time. Now we offer $7 handling fee per bike plus $7 per 10 one-way miles. $7 up to 10 miles. (Pasadena, San Gabriel, Rosemead, Temple City, Arcadia, etc.) $14 up to 20 miles (Downtown LA, Burbank, Glendale, etc), $21 up to 30 miles (Long Beach, Manhattan Beach, Santa Monica, North Hollywood), and so on.
Free Local Pick Up available 7 days/ week, 9:00AM-9:00PM, MUST have an arrangement before you come. Easy to fit your regular passenger car's back seat.
Exchange: All bike sales are final, except:
If its frame crashed in 30 days can get a free exchange.
If you change your mind after purchasing, and the bike is still brand new in its original condition when you bought it, you can exchange it with our other models in 7 days. We charge $5 handling fee for our time to take care of it, we will refund or charge you the price difference. Assembly fee charged each time you need an assembly.